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To add a testimonial of your own, submit it on the Customer Survey page.
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"The very best experience I've had with the purchase of any vehicle. The sales staff and financial department could not have done more to make me feel comfortable and confident with this purchase. A very hardy thank you to Chip and Michelle, as well as the others, for making this a very rewarding experience. Thank you so much! Rick"
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By: Rick Big Sandy, TN
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"I only wish there was a higher rating than the 5's!! Initially, I only went to your "tent sale" to see what was available. Chip Goforth introduced himself and spent many minutes going over each bike that I had even the slightest interest in. There was a blue Electra Glide that caugth my eye and I was smitten. I snapped a picture on my cell and sent it to my wife and she said buy it if that's the one you want. Chip then spent several more minutes going over the bike with me as he showed me all the bells and whistles on this beauty. My wife and I returned the next day and did all the paper work necessary and I took the test ride. When I told Chip of some concerns I had he explained several options that could help me. I rode the bike home the next day and haven't regretted my decision one little bit. After all the paperwork was accomplished Chip escorted me personally and introduced me to the service, parts, and clothing people. What an awesome experience my day was. I can't wait to get my next Harley from Bumpus of Jackson. Since the purchase I have called and emailed Chip and Landon several times and they treat me with all the respect I could ever ask for. THANKS BUMPUS!!"
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By: Tommy Dyer, TN
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"I have never been in a HD dealer ship and felt like the people really wanted me to be there. Most could give a XXXX if you existed. The people at Jackson Bumpus HD understands that every person that walks through the door is a potential customer and they want to do what ever it takes to make your shopping adventure or purchase as easy and pleasurable as possible. Everyone seems so knowledgeable about the products and services. If they do not have an answer to your question, they will not BS you so you will buy something anyway. They will go out of their way to get an answer for you. Chip Goforth is a remarkable person. He worked tirelessly to get my business on the 2012 Limited. He went way beyond any of my expectation. Usually when you make a purchase of over $20K, there is always some "Got ya" thinks that you do not expect...an extra fee or something extra you learn about just before you sign the papers. I was really surprised how smooth and easy the purchase all went. Nothing unexpected, all as smooth as silk. No second thoughts after you leave the dealership either. I want to personal thank Chip again for that. The service guys did a great job preparing the bike by installing the chrome fork legs on such short notice. The parts guys did a great job of having the extra parts I wanted to add to the purchase. Michelle did a wonderful job getting all my paper work ready in advance and explaining everything as we were closing. Motor clothes ladies did a wonderful job helping my wife with a new helmet and a pair of boots a couple of weeks before. and swapping that helpment when we went back to purchase. No other dealers we have ever been in assisted us near that much even before we purchased a bike from you. That was a big deciding factor of where we were gonna purchase our first Harley. With Chip's help...it was all possible.
Thanks to all especially Chip for working with me and getting me back on a bike. Thank You Bumpus HD of Jackson. "
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By: Michael Philadelphia, MS
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"I purchased some Accessories from Brett and Ryan in parts, outstanding service. Mike in service did the install of my new Screamin' Eagle Exhaust and Windshield and Highway pegs..Outstanding.......Josh and Landon have been just great as well...........I'm very happy with all the great people at Bumpus in Jackson and plan to add a lot more accessories in the future.......Thanks, Mike"
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By: Mike Bells, TN
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"We had an amazing experience purchasing our very first Harley. Chip was fantastic to work with and let us choose the bike instead of pushing one on us. He worked very hard to find us the right bike for us. I would recommend him to anyone looking for a new Harley. The whole staff is amazing at Bumpus Harley-Davidson of Jackson. It's a 2 hour drive for us but worth every minute. We will definitely be back if we ever decide to trade our Road Glide in. Thanks a million guys! We couldn't have asked for a better experience! "
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By: Patrick & Wendy Paragould, AR
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"Just wanted to say THANKS to Landon McConaughy and your technician. I was there Saturday the 4th attending the Rally, when I left my ignition on and ran my battery down. Service was great, once again thanks! W.O. 76354"
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By: Anonymous GOODLETTSVILLE, TN
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"This letter is to Doug Neal. I had a flat front about two weeks ago going to Alabama. Had enough air to get to your dealership. I encountered Doug at the service desk and told him of my situation, he told me that there appointments ahead of me. I told him that was fine. So my wife and settled down in the customer waiting area, about 45 minutes later they told me my bike was ready! I definitly didn't expect that quick of service. Doug had managed to get me in, so our trip was saved. Kudo's to Doug and the entire service staff. You are greatly appreciated.
Thank you, Jeff Hensley"
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By: Jeff Blytheville, AR
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"Scott and Angie, You both are GREAT! And so is your staff. You make people feel like you appreciate their business and that means a lot!
Thanks for all you do!"
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By: Dawn Martin, TN
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"Mike and I just purchased a a 2011 Harley-Davidson! All of you were so nice and helpful with us! Even before this purchase we would come to your store all the time. We started when we bought our wedding rings there and have always been treated like family!!!!!"
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By: Mike and Kelly Corinth, MS
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"Excellent dealership, their service department goes out of their way to make you happy. Friendly and helpful parts department. The motorclothes ladies are very friendly and helpful."
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By: John Jackson, TN
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"Awesome dealership! Hats off to Chip and all the others who made our purchase a wonderful experience. We have bought from other dealers, but this 1 by far is the best. Thanks! Looking forward to doing business again. Thanks to all the staff and Mr. Scott Bumpus. Number 1 Dealer!"
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By: james booneville, MS
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"I'VE ONLY PUT 550 MILES ON THE BIKE. NO PROBLEMS. WEATHER IS NOT COOPERATING VERY WELL. I AM TAKING A WEEK OFF AT THE END OF MAY. GONNA BURN UP SOME GAS. GOOD FOLKS YOU HAVE UP THERE! IF I NEED ANYTHING I'LL BE BACK!! JERRY AND BETTY POTTS - NEW ALMANY MS "
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By: JERRY NEW ALBANY, MS
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"You couldn't ask for anything more. The entire staff is as genuine as the genuine HD products they offer. Fantastic experience from start to finish with the Bumpus HD team. When I roll back hard and hear the Eagle Scream, I can still hear the bell ring.. that gave another Harley its wings. As a U.S. Navy active duty 30 yr Vet, I strongly encourage all Vets to go here. They love Veterans at Bumpus Jackson. You will not be disappointed. Harleys, Veterans, all Good Folks, we're all one big family. One great big American Tradition. "
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By: Carl COVINGTON, TN
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"Every time I go here service, sales and parts answer any question I have. Best dealership I have been to."
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By: Ray Baldwyn, MS
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"I have never felt the 'red carpet' before dealing with the staff at Bumpus. Every time I have entered the store I have been immediatley greeted by usually more than 1 person and personally made welcome. Sure just the name HD is $$$$ but with the personal advice and service you receive it becomes a value..."
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By: William (Bill) Jackson, TN
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"The guys and gals there at the store are super friendly and very knowledgeable about the products and bikes. I have owned many metric bikes and have wanted a Harley for several years. I love my Street Glide and always enjoy shopping at the Jackson location. DF"
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By: David Bells, TN
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"We've been to H-D dealerships across the country and the people at Bumpus Jackson are the greatest. They're friendly in all departments and are eager to help. "
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By: Tammy & Jeff Gadsden, TN
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"I bought my 03 low-rider from you in 2003 as Doris Lumsden. I have been a customer ever since. Not only was the red carpet put out then. But you are just as friendly when I don't buy anything. Your dearlership is one of the best. I got my 05 from your sister store in Memphis. You guys have it together. We live 10 miles from Foster's HD. However, we ride to your store. It has been 4 yrs since I darkened the door there. Thanks! Keep up the good work. I am proud to call Bumpus my dealership!"
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By: Doris Florence, AL
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"Everyone was very polite & professional. They made sure that I very satisfied with everything before I left. They have done follow ups and have gone out of there way to make sure your visit and purchase met your requirements. I would recommended to anyone."
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By: Dale Martin, TN
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"I just wanted to take the time to thank everyone the at Bumpus HD in Jackson. I have just returned from Iraq and on August 5th I got to ring the bell and ride my new dresser home and it was a wonderful. The whole staff at Bumpus was very helpful and I can honestly say Bumpus has a customer for life, Thank you all very much."
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By: Jerry Milan, TN
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"Thanks to David, Chad and Buddy for the excellent Rider's Edge Course they conducted over this past weekend. First rate instructors and wonderful people. I have never been into a business that was better staffed by more courteous and friendly people. Overall great experience!!"
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By: Bob Lexington, TN
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"I would like to take a moment to express my greatest appreciation and gratitude to Mr. Buddy Carter and the entire Bumpus family for the Most Amazing Experience that I have ever endured during my Riders Edge Course!!! I will recommend Bumpus HD in Jackson, TN every chance I get for New Riders like me!! I can not Thank Mr. Carter enough for his patience and most definitely his expertise! Mr. Carter, You Are Awesome!!! Also, everytime I walked through the door at Bumpus, the staff was extremely friendly, and offered to help in any way they possibly could! Mr. Scott Bumpus, You have one amazing staff!!! Thank You All Again for all the support during my course!! As Always, Be Blessed & Ride Safe!!"
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By: Kristie Greenfield, TN
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"The Bumpus crew from top to bottom were as nice and accommodating as any sales staff I've ever done business with.Truly professional and friendly,plus they make great deals and they made me feel like part of a new family.
Thank you Bumpus HD for making me feel alive again !"
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By: Joe Savannah, TN
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"This is my first purchase of a street bike. I absolutely loved the family atmosphere at Bumpus in Jackson. Everyone there treats you as a valued member of their store. Everyone is always so helpful and kind. My experience with Bumpus has totally been awesome! I would like to encourage the ladies to step out and ride. Don't be scared and I guarantee you that the staff in the riders edge and the store will make you feel welcome and confident. Good Luck and visit Bumpus in Jackson next time you are through, No they didn't pay me to say this. I am a first time rider and new to their store."
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By: Ronnie Jackson, TN
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"Sam took the time to answer all of the questions my wife and I had when we were buying my 2010 Wide Glide. Very helpful ."
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By: William Trenton, TN
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"My experiences were Awesome! The staff are more than willing to assist in any way & always made me feel like more than just a customer. I will continue to shop at Bumpus HD of Jackson & will suggest to all my friends that they should stop in & look around & talk to these Wonderful People!!! Thank You to Scott & his staff for Everything to make my visits & purchase very easy & relaxing!!!"
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By: Michael Jackson, TN
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"From the moment you walk into this Dealership, you can see the difference.They have great a customer sevice attitude, and do all they can to ensure that your needs are met. I live in Alabama and I always encourage people to puchase thier bikes from here. Several of my friends have and we are all completely satified."
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By: Rose Cordova, AL
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"Excellent Buying Experience!! It was actually fun! "
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By: Glenn Memphis, TN
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"Brett Henson & Ryan Tapley Were Great To Deal With. I Think Harley Davidson Is #1 & Bumpus Has #1 Service.This Means A Lot To Me.
Jackey Nolen "
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By: Raymond J. Dyer, TN
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"I sent a letter to the dealership back in October. Twice we broke down in TN and you came to the rescue. Just wondering if you received the letter. Please let me know. Sheriff Frank Cantey"
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By: Frank Pryor, OK
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"When you go to Bumpus everyone makes you feel at home. They never pressure you into buying anything. They are a great group of people."
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By: dorothy jackson, TN
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"I live 11 miles from a Harley dealer .Went by Bumpus Harley in Jackson Tn. The sales staff was the best .David was great he answered all my questions. Scott you have a great store with GREAT people.Keep up the good work."
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By: James South Fulton, TN
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"We had gotten rear ended & carried the bike to Bumpus for repairs. Everything worked out great. Two months later we traded up & the service was outstanding I must say. They are a very friendly dealership!!! Great people!! "
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By: Vickie Lexington, Tn 38351, TN
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"I was on a trip from my home to Memphis and beyond.I stopped in to pick up a shirt as many of us do when travelling.I was at the dealer before it opened on a Saturday morning(Labor Day weekend 2009) and a gentleman let me know that although the store hadn't opened ,I was welcome to go in and the coffee was on.He said I just had that look.He was right.I got coffee and a few shirts.Both worth the trip.
The next time I am anywhere near a Bumpus H-D,I will be sure to stop.So should you.Thanks for the welcome!"
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By: Mike Michigan City, IN
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"Easiest purchase I have ever made! Was not pressured into buying at all. Sales staff helps you find the bike that "fits you"- anyone who owns a Harley knows what I am talking about!
Everyone is always willing to help!!"
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By: Nicholas Jackson, TN
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"A great staff that will make your purchase of a bike or gear very enjoyable. Very friendly atmosphere. "
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By: Fredrick Trenton, TN
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"If you don't feel welcome and comfortable at this dealership , you won't anywhere, great staff and facility !!!!!!!"
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By: Terry Toone, TN
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"I would like to take a moment to express my gratitude for the way your service dept conducted itself at my recent appointment for work to be done on my bike, it was very professional and not something that I will soon forget. Please pass the on to the guys in the shop.
Thanks so much Joe Pope
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By: Larry Joe Decaturville, TN
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"I purchased an 2005 Electra Glide Saturday and was really pleased with the attention that I received. The only complaint that I have was with the insurance quote that I received, which had no affect on the treatment that I received from the staff @ Bumpus of Jackson. I am Panama bound. Thanks David :-}"
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By: Sheila Waverly, TN
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"After wrecking my bike I took it to Bumpus and saw a bike I loved...met Chip and he went out of his way to make sure I got it. Thank you very much Chip."
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By: Ross Huntingdon, TN
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"THIS WAS MY 5TH NEW HARLEY PURCHASE BUT MY FIRST FROM THE TEAM AT BUMPUS IN JACKSON. I HAVE NEVER EXPERIENCED SUCH EXTRODINARY CUSTOMER SERVICE. FROM THE FIRST CALL TO THE DEALER TO THE DELIVERY PROCESS OF THE NEW BIKE, WELL WORTH THE 4 HOUR DRIVE TO THE DEALERSHIP.
THANKS AND SEE YA SOON!!!!!!!"
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By: JEFF RINGGOLD, GA
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"Bumpus Harley-Davidson of Jackson is the one-stop for any H-D owner. You are taken care of when you open the door, until you ride out on your new bike!!! They are Five Star all around. Thanks again my Harley-Davidson Family!!!
Marty R. --- Henderson, TN "
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By: Marty Henderson, TN
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"This buying experience was the best bying experience I have ever had. Everyone made me feel like family. I was so glad I purchased my Harley here. David was the best salesman I have ever dealt with. He didn't pressure me and he helped me anyway he could. He even called me to check on how the bike was doing and if I was enjoying it. I am having the best time on my harley.
Thanks David and Bumpus Harley-Davidson!
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By: Clint Tupelo, MS
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"You will NOT find a better dealership anywhere!! World Class customer service always willing to help. Take my word for it."
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By: Tony Jackson, TN
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"The very best shopping experience I've ever had. All retail stores should take note on Bumpus customer service. I felt like the MOST important person that has come through their doors and it doesn't stop there. The awesome service continues everytime you walk in. Special thanks to Clark Bennett and Brett Henson."
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By: william r milan, TN
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"The guys in the parts department went above and beyond to get what I needed. They go out of their way to help you out so you're not wandering around waiting for someone to assist you.
The store, as a whole, was simply filled with super nice salespeople and customers. A hot cup of coffee is always ready for anyone who wants to just sit and visit.
Just the best, nicest, friendliest experience in an H-D shop I've ever had!"
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By: John Huntingdon, TN
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"Very helpful in finding the right parts for my bike and they make you feel like family if you been riding for 30 years or just purchesed a new bike."
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By: Corey Medon, TN
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"My experience with the dealership as a whole has been nothing short of fantastic. We have always been treated as part of the Harley Family. Keep up the good work."
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By: Melvin Selmer, TN
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"I HAVE RECENTLY TRADED AN 06 ULTRA CLASSIC THAT I HAD RIDDEN FOR OVER 40,000 MILES. I'VE BEEN TO COLORADO, NEW MEXICO, TEXAS, LOUISANA, OKLAHOMA, ARKANSAS, TEXAS, MISSISSIPPI, KENTUCKY ON THAT BIKE AND NEVER HAD ONE MIN. TROUBLE WITH IT. I HOPE WHOEVER BUYS THAT BIKE HAS AS MUCH FUN AS I DID ON IT. THE 09 UNLTA CLASSIC I JUST PURCHASED IS IN MY OPINION THE BEST MOTORCYCLE OF ANY KIND I HAVE EVER BEEN ON. THE SMOOTH RIDE, POWERFUL 96 ENGINE AND 6 SPEED TRANSMISSION CAN'T BE BEAT. THE SALES, SERVICE, PARTS, AND MOTORCLOTHES DEPT. AT BUMPUS JACKSON HAVE THE MOST HELPFUL EMPLOYEES I HAVE ENCOUNTERED ANYWHERE. HARLEY DAVIDSON HAS GONE OVER AND ABOVE WITH THE NEW ULTRA."
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By: DONALD JACKSON, TN
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